There’s a moment every founder-led company hits, usually around Series B, where someone in a meeting says the word “institutional.”
Mailchimp worked because the weirdness moved into the product before Chestnut stepped back. Most founders try to make that handoff after the fact, under pressure, and the personality doesn't survive the move.
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Mailchimp worked because the weirdness moved into the product before Chestnut stepped back. Most founders try to make that handoff after the fact, under pressure, and the personality doesn't survive the move.
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